PCK Designs Returns/Exchanges
If you are not completely satisfied with your purchase, We are happy to offer a refund on the cost of the item purchased or exchange on any items within 15 days of your receipt of your purchase. Please inform us by e-mail at christy@pckdesigns.net of your request to return. Shipping/handling charges are not refundable.

When returning your package, please include the following:

1) Unworn item(s) in its original condition

2) A copy of the original invoice

3) Please tell us the reason for your return It is very important for us to provide the best possible service
and product for our customers.

Please ship your return to:

PCK Designs
49 Lincoln Avenue
Jamesburg, NJ 08831
Attn: Return

Please use a padded envelope or box to make your return. Please insure your return or use a method such as UPS or FedEx to have a record of your return. We are not responsible for lost or damaged items during shipping.

Repairs
If you receive a damaged product, please let us know within 7 days of receiving the product to be eligible for a no-charge repair.

Repairs outside of 7 days from your order are subject to availability of materials/type of materials and degree of repair. Please email us with your problem and a quote will be provided for you whether there is a repair fee.

Crediting Your Returns
Your credit card used for purchase will be credited once the return is received. Please allow 10-14 days for credit to be processed. Please note it may take 1-2 billing cycles for your credit to appear on your statement. Shipping/Handling charges are non-refundable on returned merchandise.

If you have any questions, please feel free to contact us at christy@pckdesigns.net